Hi, my name is Steve. I'm a designer.
I help individuals and organizations
imagine and create new products,
services, strategies, and social value.



FEATURED PROJECT




ALCATEL-LUCENT + UPMC

We designed a telecommunications and procedural knowledge management tool for surgeons consulting and mentoring between operating rooms and across hospitals.

FEATURED PROJECT




GLAXO SMITH KLINE

We designed a web-centered health management service called Ginger that connects health touchpoints and wellness activities, including annual vaccination, in a meaningful, actionable, and social way.

Download my article featured in Touchpoint: The Journal of Service Design

And I make desserts.


Engineer, entrepreneur, educator, designer, baker...
any way you slice it, what inspires me is working with extraordinary people and wrestling wicked problems.

I'm a Principal Designer at frog in San Francisco and Chief Creative Officer of 501(c)3 nonprofit Switchboard. I received a Master of Human-Computer Interaction from Carnegie Mellon University in 2008.

PAST SPEAKING ENGAGEMENTS

Case Studies in Innovation: Minnesota to South Africa
Mayo Clinic Transform Symposium
September 11 - 13, Rochester MN


Partnershifts: A Case Study on Unconventional Collaborations
TEDxAlvaPark, Henry Ford Innovation Institute
November 2, Detroit MI

Watch the video

RECENTLY PUBLISHED

I coauthored "Designing a Service Design Curriculum" featured in the May 2011 issue of Touchpoint: The Journal of Service Design. Download PDF

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