Hi, my name is Steve. I'm a designer.
I help individuals and organizations
imagine and create new products,
services, strategies, and social value.
FEATURED PROJECT
We designed a telecommunications and procedural knowledge management tool for surgeons consulting and mentoring between operating rooms and across hospitals.
FEATURED PROJECT
We designed a web-centered health management service called Ginger that connects health touchpoints and wellness activities, including annual vaccination, in a meaningful, actionable, and social way.
Download my article featured in Touchpoint: The Journal of Service Design
And I make desserts.
Engineer, entrepreneur, educator, designer, baker...
any way you slice it, what inspires me is working with extraordinary people and wrestling wicked problems.
I'm a Senior Interaction Designer at frog in San Francisco and Chief Creative Officer of 501(c)3 nonprofit Switchboard. I received a Master of Human-Computer Interaction from Carnegie Mellon University in 2008.
PAST SPEAKING ENGAGEMENTS
Case Studies in Innovation: Minnesota to South Africa
Mayo Clinic Transform Symposium
September 11 - 13, Rochester MN
Partnershifts: A Case Study on Unconventional Collaborations
TEDxAlvaPark, Henry Ford Innovation Institute
November 2, Detroit MI
Watch the video
RECENTLY PUBLISHED
I coauthored "Designing a Service Design Curriculum" featured in the May 2011 issue of Touchpoint: The Journal of Service Design. Download PDF
